Revised abstract for section on year end.
[sitka/doc/acquisitions.git] / acq / acq-claim-items.xml
CommitLineData
16b35757
RJ
1<?xml version='1.0' encoding='UTF-8'?>
2<chapter xmlns="http://docbook.org/ns/docbook" xmlns:xi="http://www.w3.org/2001/XInclude"
3 xml:lang="EN" xmlns:xlink="http://www.w3.org/1999/xlink" version="5.0" xml:id="acq-claim-items">
4 <info>
5 <title>Claim Items</title>
6 <legalnotice>
7 <para><emphasis role="bold">Adapted with permission from original material by the <link
8 xlink:title="http://evergreen-ils.org/dokuwiki/lib/exe/fetch.php?media=the_acquisitions_module_ev.pdf"
9 xlink:href="http://evergreen-ils.org/dokuwiki/lib/exe/fetch.php?media=the_acquisitions_module_ev.pdf">Evergreen
10 Community</link></emphasis></para>
11 </legalnotice>
12
13
14
15 <abstract>
16 <para>All claiming is currently manual; electronic claiming is not available in the 2.0 release.</para>
17<para>Evergreen uses the default claiming policies set for each provider to compile a claim-ready list of items based on order date. This list can aid staff when
18claiming items. Staff can use Evergreen to track items that have been manually claimed.</para>
19<para>Default claiming policies have been set Sitka-wide. These defaults can be found in the <link linkend="claiming-acq">Claiming</link> section of
20<link linkend="admin-acqdefaults">Chapter 41. Acquisitions Module Sitka-wide Defaults</link>.</para>
21</abstract>
22
23
24 </info>
25
26<section xml:id="claim-placeholder">
27</section>
28
29<section xml:id="claim-policy-change">
30<title>Changing Claim Policies</title>
31<para>The default claim policy associated with each provider is automatically assigned to line items and copies purchased from the provider.</para>
32<para>The claim policy for a line item can be changed on the purchase order until the line item is received. While it is possible to change the claim policy on a
33selection list, the change is over-written by the provider default when the selection list is converted to a purchase order and the provider is added.</para>
34
35<para><link linkend="view-claim-policy">View the Current Claim Policy for a Line Item</link></para>
36<para><link linkend="claim-change-lineitem">Change a Line Item Claim Policy</link></para>
37<para><link linkend="claim-change-batch">Batch Change Claim Policies</link></para>
38
39<simplesect xml:id="view-claim-policy">
40<title>View the Current Claim Policy for a Line Item</title>
41<para>You can use the Line Item History to view the current claim policy assigned to a line item.</para>
42
43<procedure>
44<step>
45<para>Open a purchase order.</para>
46</step>
47
48<step>
49<informalfigure>
50<para>Using the <guilabel>Actions</guilabel> menu on the line item, select
51<menuchoice><guimenu>Actions</guimenu><guimenuitem>View History</guimenuitem></menuchoice>.</para>
52<para><mediaobject>
53<alt>screenshot of claiming</alt>
54
55<imageobject>
56<imagedata fileref="media/view-history-lineitem-1.png" scalefit="0"></imagedata>
57</imageobject>
58</mediaobject></para>
59</informalfigure>
60</step>
61
62<step>
63<informalfigure>
64<para>By default, the changes appear with the newest change first. The current claim policy and any claim policies previously applied to the line item will appear in the
65<guilabel>Claim Policy</guilabel> column.</para>
66<para><mediaobject>
67<alt>screenshot of claiming</alt>
68
69<imageobject>
70<imagedata fileref="media/view-history-lineitem-2.png" scalefit="0"></imagedata>
71</imageobject>
72</mediaobject></para>
73</informalfigure>
74</step>
75
76</procedure>
77
78</simplesect>
79
80<simplesect xml:id="claim-change-lineitem">
81<title>Change a Line Item Claim Policy</title>
82<para>You can manually change the claim policy that has been applied to a line item on a purchase order until the item is received.</para>
83
84<procedure>
85<step>
86<para>Open your purchase order.</para>
87</step>
88
89<step>
90<informalfigure>
91<para>Using the <guilabel>Actions</guilabel> menu on the line item, select
92<menuchoice><guimenu>Actions</guimenu><guimenuitem>Change claim policy</guimenuitem></menuchoice>.</para>
93<para><mediaobject>
94<alt>screenshot of claiming</alt>
95
96<imageobject>
97<imagedata fileref="media/change-claim-lineitem-1.png" scalefit="0"></imagedata>
98</imageobject>
99</mediaobject></para>
100</informalfigure>
101</step>
102
103<step>
104<informalfigure>
105<para>A drop down menu of claim policies will appear. Choose a claim policy to apply to the line item.</para>
106<para><mediaobject>
107<alt>screenshot of claiming</alt>
108
109<imageobject>
110<imagedata fileref="media/change-claim-lineitem-2.png" scalefit="0"></imagedata>
111</imageobject>
112</mediaobject></para>
113</informalfigure>
114</step>
115
116<step>
117<informalfigure>
118<para>Click <guibutton>Save</guibutton>.</para>
119<para><mediaobject>
120<alt>screenshot of claiming</alt>
121
122<imageobject>
123<imagedata fileref="media/change-claim-lineitem-3.png" scalefit="0"></imagedata>
124</imageobject>
125</mediaobject></para>
126</informalfigure>
127</step>
128</procedure>
129
130</simplesect>
131
132<simplesect xml:id="claim-change-batch">
133 <title>Batch Change Claim Policies</title>
134 <para>You can change the claim policy applied to multiple line items on a purchase order at the same time.</para>
135
136<procedure>
137<step>
138<para>Open a purchase order.</para>
139</step>
140
141<step>
142<informalfigure>
143<para>Use the check boxes adjacent to each line item to select the line items you would like to apply the new claim policy to.</para>
144<para><mediaobject>
145<alt>screenshot of claiming</alt>
146
147<imageobject>
148<imagedata fileref="media/batch-policy-claim-1.png" scalefit="0"></imagedata>
149</imageobject>
150</mediaobject></para>
151</informalfigure>
152</step>
153
154<step>
155<informalfigure>
156<para>Using the main <guilabel>Actions</guilabel> menu, select <menuchoice><guimenu>Actions</guimenu><guimenuitem>Change Claim Policy</guimenuitem></menuchoice>.</para>
157<para><mediaobject>
158<alt>screenshot of claiming</alt>
159
160<imageobject>
161<imagedata fileref="media/batch-policy-claim-2.png" scalefit="0"></imagedata>
162</imageobject>
163</mediaobject></para>
164</informalfigure>
165</step>
166
167<step>
168<informalfigure>
169<para>From the drop down menu select the new claim policy you wish to apply to the line items.</para>
170<para><mediaobject>
171<alt>screenshot of claiming</alt>
172
173<imageobject>
174<imagedata fileref="media/change-claim-lineitem-2.png" scalefit="0"></imagedata>
175</imageobject>
176</mediaobject></para>
177</informalfigure>
178</step>
179
180<step>
181<informalfigure>
182<para>Click <guibutton>Save</guibutton>. The new claim policy will be applied to the line items.</para>
183<para><mediaobject>
184<alt>screenshot of claiming</alt>
185
186<imageobject>
187<imagedata fileref="media/change-claim-lineitem-3.png" scalefit="0"></imagedata>
188</imageobject>
189</mediaobject></para>
190</informalfigure>
191</step>
192</procedure>
193</simplesect>
194
195</section>
196
197<section xml:id="claim-ready-claiming">
198 <title>Claim-Ready Items</title>
199 <para>If an item has not been received and meets the conditions for claiming, according to the item's claim policy, the item will be eligible for claiming.
200Evergreen can produce a list of items, by ordering branch, which are ready to be claimed. You can use this list to manually claim items from your provider without
201having to open the purchase orders.</para>
202
203<para><link linkend="claim-ready-items">Batch Claiming of Claim-Ready Items</link></para>
204<para><link linkend="claim-ready-copies">Copy Claiming of Claim-Ready Items</link></para>
205
206 <simplesect xml:id="claim-ready-items">
207 <title>Batch Claiming of Claim-Ready Items</title>
208
209<para>Entire line items can be manually claimed through the claim-ready list.</para>
210<procedure>
211<step>
212<informalfigure>
213<para>Select <menuchoice><guimenu>Acquisitions</guimenu><guimenuitem>Claim-Ready Items</guimenuitem></menuchoice>.</para>
214<para><mediaobject>
215<alt>screenshot of claiming</alt>
216
217<imageobject>
218<imagedata fileref="media/claim-ready-batch-1.png" scalefit="0"></imagedata>
219</imageobject>
220</mediaobject></para>
221</informalfigure>
222</step>
223
224<step>
225<informalfigure>
226<para>If your library system has branches, choose a branch from the drop down menu to claim items to be received by that branch.</para>
227<para><mediaobject>
228<alt>screenshot of claiming</alt>
229
230<imageobject>
231<imagedata fileref="media/claim-ready-batch-2.png" scalefit="0"></imagedata>
232</imageobject>
233</mediaobject></para>
234</informalfigure>
235</step>
236
237<step>
238<para>Any items that meet the conditions for claiming will appear. Any items being claimed with the same claim type (claim reason) can be claimed at the same
239time.</para>
240</step>
241
242<step>
243<informalfigure>
244<para>Check the box(es) adjacent to the line item(s) you wish to claim.</para>
245<para><mediaobject>
246<alt>screenshot of claiming</alt>
247
248<imageobject>
249<imagedata fileref="media/claim-ready-batch-3.png" scalefit="0"></imagedata>
250</imageobject>
251</mediaobject></para>
252</informalfigure>
253</step>
254
255<step>
256<informalfigure>
257<para>Click <guibutton>Claim selected items</guibutton>.</para>
258<para><mediaobject>
259<alt>screenshot of claiming</alt>
260
261<imageobject>
262<imagedata fileref="media/claim-ready-batch-4.png" scalefit="0"></imagedata>
263</imageobject>
264</mediaobject></para>
265</informalfigure>
266</step>
267
268<step>
269<informalfigure>
270<para> From the <guilabel>Claim Type</guilabel> drop down menu select the reason you are making the claim.</para>
271<para><mediaobject>
272<alt>screenshot of claiming</alt>
273
274<imageobject>
275<imagedata fileref="media/claim-ready-batch-5.png" scalefit="0"></imagedata>
276</imageobject>
277</mediaobject></para>
278</informalfigure>
279</step>
280
281<step>
282<informalfigure>
283<para>Enter a note if you desire and click <guibutton>Claim</guibutton>.</para>
284<para><mediaobject>
285<alt>screenshot of claiming</alt>
286
287<imageobject>
288<imagedata fileref="media/claim-ready-batch-6.png" scalefit="0"></imagedata>
289</imageobject>
290</mediaobject></para>
291</informalfigure>
292</step>
293
294<step>
295<informalfigure>
296<para>Claim vouchers for the claimed items will appear. Click <guibutton>Print</guibutton> to print out your vouchers. The voucher can be mailed to the provider to
297initiate the claim.</para>
298<para><mediaobject>
299<alt>screenshot of claiming</alt>
300
301<imageobject>
302<imagedata fileref="media/claim-ready-batch-7.png" scalefit="0"></imagedata>
303</imageobject>
304</mediaobject></para>
305</informalfigure>
306</step>
307</procedure>
308</simplesect>
309
310<simplesect xml:id="claim-ready-copies">
311<title>Copy Claiming of Claim-Ready Items</title>
312<para>Individual copies on a line item can be manually claimed through the claim-ready list.</para>
313
314<procedure>
315<step>
316<informalfigure>
317<para>Click <menuchoice><guimenu>Acquisitions</guimenu><guimenuitem>Claim-Ready Items</guimenuitem></menuchoice>.</para>
318<para><mediaobject>
319<alt>screenshot of claiming</alt>
320
321<imageobject>
322<imagedata fileref="media/claim-ready-batch-1.png" scalefit="0"></imagedata>
323</imageobject>
324</mediaobject></para>
325</informalfigure>
326</step>
327
328<step>
329<informalfigure>
330<para>If your library system has branches, choose a branch from the drop down menu to claim items to be received by that branch.</para>
331<para><mediaobject>
332<alt>screenshot of claiming</alt>
333
334<imageobject>
335<imagedata fileref="media/claim-ready-batch-2.png" scalefit="0"></imagedata>
336</imageobject>
337</mediaobject></para>
338</informalfigure>
339</step>
340
341<step>
342<para>Any items that meet the conditions for claiming will appear.</para>
343</step>
344
345<step>
346<informalfigure>
347<para>Click the <guilabel>Consider individual copies for claiming</guilabel> link in the information for the item you would like to claim a specific copy of.</para>
348<para><mediaobject>
349<alt>screenshot of claiming</alt>
350
351<imageobject>
352<imagedata fileref="media/claim-copy-ready-batch-1.png" scalefit="0"></imagedata>
353</imageobject>
354</mediaobject></para>
355</informalfigure>
356</step>
357
358<step>
359<informalfigure>
360<para>Click the <guilabel>Claim</guilabel> link adjacent to the copy you wish to claim.</para>
361<para><mediaobject>
362<alt>screenshot of claiming</alt>
363
364<imageobject>
365<imagedata fileref="media/claim-copy-ready-batch-2.png" scalefit="0"></imagedata>
366</imageobject>
367</mediaobject></para>
368</informalfigure>
369</step>
370
371<step>
372<informalfigure>
373<para>Use the check boxes to select any additional copies you wish to claim and then click <guibutton>Claim selected</guibutton>.</para>
374<para><mediaobject>
375<alt>screenshot of claiming</alt>
376
377<imageobject>
378<imagedata fileref="media/claim-copy-ready-batch-3.png" scalefit="0"></imagedata>
379</imageobject>
380</mediaobject></para>
381</informalfigure>
382</step>
383
384<step>
385<informalfigure>
386<para> From the <guilabel>Claim Type</guilabel> drop down menu select the reason you are making the claim.</para>
387<para><mediaobject>
388<alt>screenshot of claiming</alt>
389
390<imageobject>
391<imagedata fileref="media/claim-copy-ready-batch-4.png" scalefit="0"></imagedata>
392</imageobject>
393</mediaobject></para>
394</informalfigure>
395</step>
396
397<step>
398<informalfigure>
399<para>Enter a note if you desire and click <guibutton>Claim</guibutton>.</para>
400<para><mediaobject>
401<alt>screenshot of claiming</alt>
402
403<imageobject>
404<imagedata fileref="media/claim-copy-ready-batch-5.png" scalefit="0"></imagedata>
405</imageobject>
406</mediaobject></para>
407</informalfigure>
408</step>
409
410<step>
411<informalfigure>
412<para>Claim vouchers for the claimed items will appear. Click <guibutton>OK</guibutton> to print out your vouchers.</para>
413<para>These vouchers can be mailed to the provider to initiate claims.</para>
414<para><mediaobject>
415<alt>screenshot of claiming</alt>
416
417<imageobject>
418<imagedata fileref="media/claim-copy-ready-batch-6.png" scalefit="0"></imagedata>
419</imageobject>
420</mediaobject></para>
421</informalfigure>
422</step>
423
424<step>
425<informalfigure>
426<para>Click <guibutton>Go Back</guibutton> to return to the <guilabel>Claim-Ready Items</guilabel> list.</para>
427<para><mediaobject>
428<alt>screenshot of claiming</alt>
429
430<imageobject>
431<imagedata fileref="media/claim-copy-ready-batch-7.png" scalefit="0"></imagedata>
432</imageobject>
433</mediaobject></para>
434</informalfigure>
435</step>
436</procedure>
437
438
439</simplesect>
440</section>
441
442<section xml:id="claiming-items">
443<title>Manual Claiming</title>
444
445<para>Items can be manually claimed at any time. Manual claiming can be done for both line items and individual copies.</para>
446
447<para><link linkend="manually-claim-item">Manually Claim a Line Item</link></para>
448<para><link linkend="manually-claim-copy">Manually Claim a Copy</link></para>
449
450
451<simplesect xml:id="manually-claim-item">
452 <title>Manually Claim a Line Item</title>
453 <para>You can manually claim a line item any time after it has been ordered until it is received. Line items that have been suspended can be claimed.</para>
454
455<procedure>
456<step>
457<para>Open your purchase order.</para>
458</step>
459
460<step>
461<informalfigure>
462<para>Using the <guilabel>Actions</guilabel> menu on the line item, select
463<menuchoice><guimenu>Actions</guimenu><guimenuitem>Claims (0 existing)</guimenuitem></menuchoice>.</para>
464<para><mediaobject>
465<alt>screenshot of claiming</alt>
466
467<imageobject>
468<imagedata fileref="media/claim-lineitem-1.png" scalefit="0"></imagedata>
469</imageobject>
470</mediaobject></para>
471</informalfigure>
472</step>
473
474<step>
475<informalfigure>
476<para>Check the boxes adjacent to the copies you wish to claim and click <guibutton>Claim Selected</guibutton>.</para>
477<para><mediaobject>
478<alt>screenshot of claiming</alt>
479
480<imageobject>
481<imagedata fileref="media/claim-lineitem-2.png" scalefit="0"></imagedata>
482</imageobject>
483</mediaobject></para>
484</informalfigure>
485</step>
486
487<step>
488<informalfigure>
489<para> From the <guilabel>Claim Type</guilabel> drop down menu select the reason you are making the claim.</para>
490<para><mediaobject>
491<alt>screenshot of claiming</alt>
492
493<imageobject>
494<imagedata fileref="media/claim-lineitem-3.png" scalefit="0"></imagedata>
495</imageobject>
496</mediaobject></para>
497</informalfigure>
498</step>
499
500<step>
501<informalfigure>
502<para>Enter a note if you desire and click <guibutton>Claim</guibutton>.</para>
503<para><mediaobject>
504<alt>screenshot of claiming</alt>
505
506<imageobject>
507<imagedata fileref="media/claim-lineitem-4.png" scalefit="0"></imagedata>
508</imageobject>
509</mediaobject></para>
510</informalfigure>
511</step>
512
513<step>
514<informalfigure>
515<para>The number of existing claims on the line item updates and a claim voucher appears.(BUG: The voucher appears inconsistently).</para>
516<para>The voucher can be printed and mailed to the provider to initiate the claim.</para>
517<para><mediaobject>
518<alt>screenshot of claiming</alt>
519
520<imageobject>
521<imagedata fileref="media/claim-lineitem-5.png" scalefit="0"></imagedata>
522</imageobject>
523</mediaobject></para>
524</informalfigure>
525</step>
526
527<step>
528<informalfigure>
529<para>Once again use the <guilabel>Actions</guilabel> menu on the line item, select
530<menuchoice><guimenu>Actions</guimenu><guimenuitem>Claims (X existing)</guimenuitem></menuchoice>.</para>
531<para><mediaobject>
532<alt>screenshot of claiming</alt>
533
534<imageobject>
535<imagedata fileref="media/claim-lineitem-6.png" scalefit="0"></imagedata>
536</imageobject>
537</mediaobject></para>
538</informalfigure>
539</step>
540
541<step>
542<informalfigure>
543<para>The claimed items will appear in the top half of the pop up with link to their associated vouchers. (BUG: These links work inconsistently).</para>
544<para><mediaobject>
545<alt>screenshot of claiming</alt>
546
547<imageobject>
548<imagedata fileref="media/claim-lineitem-7.png" scalefit="0"></imagedata>
549</imageobject>
550</mediaobject></para>
551</informalfigure>
552</step>
553
554</procedure>
555
556</simplesect>
557
558<simplesect xml:id="manually-claim-copy">
559<title>Manually Claim a Copy</title>
560
561<para>You can manually claim a copy any time after it has been ordered until it is received. Line items that have been suspended can be claimed.</para>
562
563<procedure>
564<step>
565<para>Open your purchase order.</para>
566</step>
567
568<step>
569<informalfigure>
570<para>Click the <guilabel>Copies</guilabel> link on the line item containing the copy or copies you wish to claim.</para>
571<para><mediaobject>
572<alt>screenshot of claiming</alt>
573
574<imageobject>
575<imagedata fileref="media/manual-copy-claim-1.png" scalefit="0"></imagedata>
576</imageobject>
577</mediaobject></para>
578</informalfigure>
579</step>
580
581<step>
582<informalfigure>
583<para>Click the <guilabel>Claim</guilabel> link adjacent to the copy you wish to claim.</para>
584<para><mediaobject>
585<alt>screenshot of claiming</alt>
586
587<imageobject>
588<imagedata fileref="media/manual-copy-claim-2.png" scalefit="0"></imagedata>
589</imageobject>
590</mediaobject></para>
591</informalfigure>
592</step>
593
594<step>
595<informalfigure>
596<para>Use the check boxes to select any additional copies you wish to claim and then click <guibutton>Claim selected</guibutton>.</para>
597<para><mediaobject>
598<alt>screenshot of claiming</alt>
599
600<imageobject>
601<imagedata fileref="media/manual-copy-claim-3.png" scalefit="0"></imagedata>
602</imageobject>
603</mediaobject></para>
604</informalfigure>
605</step>
606
607<step>
608<informalfigure>
609<para> From the <guilabel>Claim Type</guilabel> drop down menu select the reason you are making the claim.</para>
610<para><mediaobject>
611<alt>screenshot of claiming</alt>
612
613<imageobject>
614<imagedata fileref="media/manual-copy-claim-4.png" scalefit="0"></imagedata>
615</imageobject>
616</mediaobject></para>
617</informalfigure>
618</step>
619
620<step>
621<informalfigure>
622<para>Enter a note if you desire and click <guibutton>Claim</guibutton>.</para>
623<para><mediaobject>
624<alt>screenshot of claiming</alt>
625
626<imageobject>
627<imagedata fileref="media/manual-copy-claim-5.png" scalefit="0"></imagedata>
628</imageobject>
629</mediaobject></para>
630</informalfigure>
631</step>
632
633<step>
634<informalfigure>
635<para>The number of existing claims on the line item updates and a claim voucher appears. (BUG: The voucher does not currently appear inconsistently).</para>
636<para>The voucher can be printed and mailed to the provider to initiate the claim.</para>
637<para><mediaobject>
638<alt>screenshot of claiming</alt>
639
640<imageobject>
641<imagedata fileref="media/manual-copy-claim-6.png" scalefit="0"></imagedata>
642</imageobject>
643</mediaobject></para>
644</informalfigure>
645</step>
646
647<step>
648<informalfigure>
649<para>The claims count on the line item <guilabel>Actions</guilabel> menu will update to reflect the total number of claims on the line item.</para>
650<para><mediaobject>
651<alt>screenshot of claiming</alt>
652
653<imageobject>
654<imagedata fileref="media/manual-copy-claim-7.png" scalefit="0"></imagedata>
655</imageobject>
656</mediaobject></para>
657</informalfigure>
658</step>
659
660</procedure>
661
662</simplesect>
663</section>
664
665 <section xml:id="claim-vouchers">
666 <title>Claim Vouchers</title>
667 <para>Claim vouchers can be printed and mailed to providers to initiate claims. These vouchers can be printed at the time of the manual claim in the system or
668reprinted at a later time through the copies link.</para>
669
670<note>
671<informalfigure>
672<para>Claim vouchers contain the following information:</para>
673<itemizedlist>
674<listitem>
675<para>Claim Type (Claim Reason)</para>
676</listitem>
677<listitem>
678<para>Title and Author of item</para>
679</listitem>
680<listitem>
681<para>Event Type: The action to be performed by the library to claim the item.</para>
682</listitem>
683<listitem>
684<para>Event Date: The date the item was claimed in Evergreen.</para>
685</listitem>
686<listitem>
687<para>Order Date: The date the purchase order for the item was activated.</para>
688</listitem>
689<listitem>
690<para>Expected receive date: (Not currently functional)</para>
691</listitem>
692<listitem>
693<para>Initiated by: The name of the staff member who manually claimed the item in Evergreen.</para>
694</listitem>
695<listitem>
696<para>Barcode: In most cases this will be a temporary system-generated barcode.</para>
697</listitem>
698<listitem>
699<para>Fund: The name of the fund being used to purchase the item.</para>
700</listitem>
701</itemizedlist>
702<para><mediaobject>
703<alt>screenshot of claiming</alt>
704
705<imageobject>
706<imagedata fileref="media/claim-voucher-claim-1.png" scalefit="0"></imagedata>
707</imageobject>
708</mediaobject></para>
709</informalfigure>
710</note>
711
712<procedure>
713<step>
714<para>Open a purchase order.</para>
715</step>
716
717<step>
718<informalfigure>
719<para>Click the <guilabel>Copies</guilabel> link on the line item containing the copy or copies you wish to view the claim voucher for.</para>
720<para><mediaobject>
721<alt>screenshot of claiming</alt>
722
723<imageobject>
724<imagedata fileref="media/claim-voucher-claim-2.png" scalefit="0"></imagedata>
725</imageobject>
726</mediaobject></para>
727</informalfigure>
728</step>
729
730<step>
731<informalfigure>
732<para>Click the <guilabel>Claim</guilabel> link adjacent to any of the copies.</para>
733<para><mediaobject>
734<alt>screenshot of claiming</alt>
735
736<imageobject>
737<imagedata fileref="media/claim-voucher-claim-3.png" scalefit="0"></imagedata>
738</imageobject>
739</mediaobject></para>
740</informalfigure>
741</step>
742
743<step>
744<informalfigure>
745<para>The claim type (claim reason) will display with a <guilabel>Show Voucher</guilabel> link.</para>
746<para>Click the <guilabel>Show Voucher</guilabel> link.</para>
747<para><mediaobject>
748<alt>screenshot of claiming</alt>
749
750<imageobject>
751<imagedata fileref="media/claim-voucher-claim-4.png" scalefit="0"></imagedata>
752</imageobject>
753</mediaobject></para>
754</informalfigure>
755</step>
756
757<step>
758<informalfigure>
759<para>You should be able print the voucher at this screen. (BUG: This link works inconsistently).</para>
760<para><mediaobject>
761<alt>screenshot of claiming</alt>
762
763<imageobject>
764<imagedata fileref="media/claim-voucher-claim-6.png" scalefit="0"></imagedata>
765</imageobject>
766</mediaobject></para>
767</informalfigure>
768</step>
769</procedure>
770
771</section>
772
773
774</chapter>